To ensure a secure, risk-free, and seamless crypto investment experience on Mudrex, we have introduced specific limits for all users, these limits are meticulously crafted, taking into account local regulations, laws, and various control measures implemented by our dedicated risk team.
It’s crucial to note that these limits may vary across regions, underscoring our commitment to compliance and safety. The comprehensive framework outlined below defines the progression of users through different levels, ensuring that each stage aligns with the necessary criteria and rules.
These measures not only comply with local regulations but also incorporate additional security layers to safeguard your funds effectively. Whether you’re in India or any other part of the world, we aim to provide you with a transparent and safe investment experience on Mudrex. These limits are defined below and all users Start on “L0” and move up the ladder.
How to Upgrade Your Transaction Limits
- You can request for a change in your transaction limit, the next time you are trying to withdraw Crypto from Mudrex.
- Once you place the request, you will receive an Extra Due Diligence (EDD) Form in your registered Email, which you must complete and submit.
Once you’ve filled and submitted the EDD form, your request will be processed shortly, and you’ll soon enjoy your upgraded transaction limit.
The EDD process helps us verify the identity of our users and maintain a secure environment for all transactions. This additional step is part of our commitment to preventing fraud and ensuring that our platform remains fully compliant with legal standards.
Limit upgrade requests are carefully verified and processed by our fraud and risk team. Typically, these requests are processed within 7 working days. Once the limit upgrade is complete, an email notification will be sent to the registered email ID. If the fraud and risk team requires further clarification or additional documentation, they will communicate with you via email. Please ensure to check your email for all communication related to your limit upgrade.
Mudrex is thrilled to announce a significant increase in our transaction limits. This update is part of our ongoing commitment to providing a secure, seamless, and enhanced crypto investing experience.
- No more weekly, monthly transaction limits: Trade freely without the limitations of weekly or monthly deposit and withdrawal caps.
- No more limits on payment methods: You have greater control over your crypto finances. Transact seamlessly with your preferred payment methods.
Limits – For users in India
| Limit Level | Limit Type | INR Deposits | Crypto Deposits | Crypto Withdrawals | Bank Withdrawals |
| Level 0 | Daily | $6,000 | $6,000 | $6,000 | $6,000 |
| Level 0 | Lifetime | $12,500 | $12,500 | $12,500 | $12,500 |
| Level 1 | Daily | $10,000 | $10,000 | $10,000 | $10,000 |
| Level 1 | Lifetime | $30,000 | $30,000 | $30,000 | $30,000 |
| Level 2 | Daily | $50,000 | $50,000 | $50,000 | $50,000 |
| Level 2 | Lifetime | $500,000 | $500,000 | $500,000 | $500,000 |
| Level 3 | Daily | $200,000 | $200,000 | $200,000 | $200,000 |
| Level 3 | Lifetime | $2,000,000 | $2,000,000 | $2,000,000 | $2,000,000 |
| Level 4 | Daily | $113,650,000 | $113,650,000 | $113,650,000 | $113,650,000 |
| Level 4 | Lifetime | $113,650,000 | $113,650,000 | $113,650,000 | $113,650,000 |
To increase the levels, Mudrex requires users to furnish additional details, such as the source of income and bank statements, as part of the Enhanced Due Diligence (EDD) process mandated by Law Enforcement Agencies worldwide.
FAQs
1. How long does it take to upgrade my withdrawal limit?
The processing time for upgrading your withdrawal limit can vary, but we strive to review and approve requests as quickly as possible. You will receive an email notification once your upgrade has been processed.
2. What documents do I need to provide for the Extra Due Diligence Form?
You will need to provide the following documents:
- Proof of Identity: Scanned/photo copies of both sides of your AADHAR card.
- Proof of PAN: Scanned/photo copy of the front side of your PAN card.
- Proof of Funds:
- Non-password encrypted bank statement for the last 6 months.
- Complete ITR form for the last year (ITR V and ITR Form) or any document providing a source of funds declaration.
3. Can I withdraw funds to any bank account or crypto wallet?
Yes, you can withdraw funds to any bank account or crypto wallet that you have linked to your Mudrex account and verified through our KYC process.
4. What if I need to withdraw an amount that exceeds my current limit for an emergency?
In case of exceptional circumstances, please contact our customer support team. We will do our best to assist you on a case-by-case basis.
